Mercy LIFE is a health care choice for seniors living in Western Massachusetts. We are a Program of All-inclusive Care for the Elderly (PACE), tightly coordinated care and support designed to help seniors continue to live safely at home and avoid moving into a nursing home.


Mercy LIFE is located at:
200 Hillside Circle, Suite 1, West Springfield, MA, on the former Brightside campus.

Route 5S from Holyoke: Take very first right after Providence Hospital.

Route 5N from West Springfield (exit 4 off MassPike or exit 13A off 91) Take first left onto Highland Ave at Dunkin Donuts. Take first right at chain link fence.

Follow the one-way loop to the buildings at the top of the hill. Go all the way to the back of property, continue past the building, and start heading down hill again. You will see the Mercy LIFE sign & parking lot on left. 


The PACE model of care is unique but not new. It originated more than 40 years ago in a San Francisco community that found nursing home care to be financially infeasible and culturally inappropriate. A unique system of care named On Lok (Cantonese for “peaceful happy abode”) was formed to care for their frail seniors’ medical and social needs at home. The On Lok model has been steadily growing across the country to more than 100 PACE programs today.


Mercy LIFE is part of the Sisters of Providence Health System, which has a rich history of providing innovative health and social services to Western Massachusetts communities for more than 140 years, when the first Sisters of Providence began meeting the medical, social and educational needs of individuals and families in the greater Holyoke area.


Mercy LIFE clients have the added resources and expertise of Mercy Medical Center, the Mercy Continuing Care Network and the entire continuum of services available through the Sisters of Providence Health System.

The Sisters of Providence Health System’s member organizations provide hospital and ambulatory care, rehabilitation, behavioral health services, nursing home care, retirement living, home care, hospice and more. 

Our team of doctors, nurses, physical therapists, home health aides, and other healthcare professionals provide treatment and meet daily to review and report any changes in your health. This results in quick responses to your changing needs and more flexibility in doing what is necessary to keep you safe at home.

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